In order to have the broadest selection possible, some of our products are stored at the manufacturer's or supplier's warehouses. Orders for these items are shipped either directly from the manufacturer's or supplier's warehouses to you or they are first shipped to our distribution warehouse and then to you as soon as they arrive.
These special order items will be indicated on the product overview as well as in your cart so that you will know what to expect in terms of shipping time for your order.
Special Order products are FINAL SALE and cannot be refunded or exchanged. If you are ordering a Special Order product, please ensure the product you have selected is correct prior to purchase.
- Orders shipped directly from the manufacturer or supplier to you.
- These items usually ship right away or just as quickly as orders on products that we stock ourselves.
- Occasionally, these orders require slightly longer processing/shipping times. If this is the case with your order, we will let you know.
- Orders shipped from the manufacturer or supplier to our distribution warehouse and then to you.
- These items take slightly longer to ship and will usually arrive at our warehouse and ship out within 2-6 weeks of placing the order.
- Occasionally these orders will require slightly longer processing times. If this is the case with your order, we will let you know.